Support

General

Can the SCLAK unit be installed outdoors?

Yes, the SCLAK unit can be installed both inside the property and outdoors. The unit is equipped with insulated seals that can be applied both internally and at the entrance to the wires on the bottom. With the seals applied, the unit has a protection level IP44. The unit is certified to operate between -20° and +60°.

What do I need to install my SCLAK?

You will need an electric or electromechanic lock and the SCLAK smartphone app. For all the information related to how to install SCLAK click here.

What are the dimensions of the SCLAK unit?

The SCLAK unit has a dimension of 50x50x24 mm. The square shape and the small size can be easily adapted on any lock. For other information about the installation process click here.

How much does a SCLAK unit costs?

The cost is £250 for the unit, including 3 lifetime owner license. For more information click here.

Where can I buy it?

You can buy one by filling the form you can find here.

FUNCTIONALITIES

What is the range?

The SCLAK unit has a range of 15 mt (50 feet) which can be reduced if there are any obstacles in between.

How can I give access to other people to my SCLAK?

The admin and owners can invite guests to open their doors and gates using different ways: “buzzer”, “just one time” and”time and date”.

COMPATIBILITY

Do I need a specific lock in order to use the SCLAK?

SCLAK is compatible with any type of electric lock in the world. It can be used together with other type of access control system and traditional keys. It doesn’t require any internet connection in order to work.

Which smartphones an compatible with SCLAK?

SCLAK works with any smartphone with Bluetootht 4.0 running iOS 8 or higher or Android 4.3 or higher.

Can SCLAK work with intercom systems?

Yes, SCLAK is compatible with locks controlled by intercom systems. SCLAK can be installed on the same powerline that goes from the apartment to the main door.

SECURITY

How secure is SCLAK?

SCLAK is extremely secure because we are using SHA-2 a crypted communication protocol developed by NSA.

If my phone get stolen, can they enter my property?

In case your phone get stolen simply take any other smartphone, download the SCLAK app, login and disable the access.

What happen is the pwer goes off?

SCLAK does not have an internal battery. A backup battery is always recommended to guarantee that the SCLAK can work in case of emergency.

Installation Instructions

1. LOCATE YOUR LOCK
1. LOCATE YOUR LOCK

Locate the lock you wish to use with SCLAK. Locate the power cord and check that it is correctly connected to a 12/24V DC-AC power source. Ensure there are control and opening buttons.

2. VERIFY THE CONTENT OF THE BOX
2. VERIFY THE CONTENT OF THE BOX

SCLAK unit, 4xT8 TORX screws for SCLAK unit, 2x seals, 1xJumper (possible to use with terminal boards), 2xWood screws, 2xIron screws, 2xWall plugs, 50cm power cable, 1xDouble-sided adhesive, 2xWall plugs, 1xScrewdriver with T8 TORX and 3mm SLOT heads and 1XSCLAK sticker, 1 PVC mask, installation manual, activation code and guaranty.

3. POSITION THE SCLAK UNIT
3. POSITION THE SCLAK UNIT

Place the SCLAK unit in the correct position for installation. For best results we recommend positioning the unit close to the existing lock. If this not possible, then position it close to the relevant switch.

4. DRILL HOLES AND FIX THE UNIT
4. DRILL HOLES AND FIX THE UNIT

After positioning the SCLAK unit with the double-sided adhesive, drill holes to correctly fix the unit to the base. The base can be fixed to wooden or metallic doorframes or to walls using the appropriate supplied screws.

5. INSERT CABLES
5. INSERT CABLES

The power and connection cables can now be inserted into the base either through the holes on the bottom side or on the base of the SCLAK unit. Use the most appropriate holes.

6. CONNECTION GUIDE
6. CONNECTION GUIDE

Remove the lock cover, disconnect the power cable and connect this to the SCLAK unit.
Use another cable to connect the SCLAK unit to the lock. Use the following illustration to select the correct connection option for your lock.

CONNECTION GUIDE

Download detailed installation instructions!

Smartphones Compatibility

Check if your smartphone is supported

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